Crown & Texture Customer Care
Shipping Information
Fast, reliable delivery, right to your door.
Shipping
Delivery details for your next crown.
Orders are processed within 4–7 business days. Standard U.S. delivery typically takes a further 3–4 business days after shipment. Enjoy free standard U.S. shipping on orders of $75 or more.
Processing Time
Every order is processed within 4–7 business days of purchase, Monday–Friday, excluding holidays. Once your order ships, you’ll receive a shipping confirmation email with your tracking number.
Shipping Rates
| Shipping Method | Estimated Delivery | Cost |
|---|---|---|
| Standard U.S. Shipping — orders under $75 | 3–4 business days after shipment | $12.99 USD |
| Standard U.S. Shipping — orders of $75 or more | 3–4 business days after shipment | Free |
U.S. rates and order thresholds above are in USD. Free U.S. shipping eligibility is based on your order subtotal after discounts, before taxes. The $75 free-shipping offer applies to standard U.S. shipping only.
Delivery estimates are separate from processing time. Carrier delays can affect arrival times.
Order Tracking
Once your order ships, you'll receive an email with your tracking number. If you haven't received a shipping confirmation after the stated processing window, check your spam folder or contact us.
Where We Ship
We ship within the United States only, to all 50 states, including Alaska and Hawaii.
We do not currently offer international shipping.
Delays & Issues
If your tracking shows delivered but you haven't received your package, please:
- Check around your door, mailbox, and with neighbors.
- Wait 24 hours. Some carriers mark packages as delivered a day early.
- Contact your carrier with your tracking number.
- If still unresolved, email info@crowntexturehair.com.
Questions?
Reach out via our Contact Us page or email info@crowntexturehair.com. We respond within 1 business day.