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FAQs

Everything you need to know about your Crown & Texture wig.

About Our Wigs

What makes Crown & Texture wigs different?

Our wigs are designed with textures, densities, and hairlines that complement your natural features. Every style is glueless, pre-cut, and ready to wear right out of the box. No stylist needed.

Are your wigs made from real hair?

We offer both! Our 100% human hair wigs give you the most natural look and feel — style, color, and treat them just like your own hair. Our synthetic wigs use premium heat-safe fiber that's style-ready, low maintenance, and perfect for everyday wear. Shop both collections on our website to find your match.

What does "glueless" mean?

Glueless means no adhesive, no glue, no tape — just a secure fit using adjustable straps and combs built into the wig cap. It's safe for your edges and your scalp, and you can put it on and take it off in minutes.

Can I use heat on my wig?

Yes! Our wigs are heat-safe, meaning you can use low to medium heat (up to 350°F / 180°C) to curl, wave, or straighten. Always use a heat protectant and start with the lowest setting.

What cap sizes do you offer?

All wigs come with an adjustable strap and elastic band, fitting most head sizes (average 21–23 inches). Check the product page for specific cap details.

Ordering & Payment

What payment methods do you accept?

We accept all major credit and debit cards (Visa, Mastercard, American Express, Discover), PayPal, Apple Pay, and Shop Pay.

Can I change or cancel my order?

Orders can be modified or cancelled within 24 hours of placement. Email us at info@crowntexturehair.com if you need to make a change.

Shipping

How long does shipping take?

Orders are processed within 1–2 business days. Standard shipping takes 2–5 business days within the U.S.

Do you ship internationally?

Currently, we ship within the United States only. International shipping is coming soon.

Will I get a tracking number?

Yes! Once your order ships, you'll receive an email with your tracking number.

Returns & Exchanges

What is your return policy?

We accept returns within 14 days of delivery on unworn, unaltered items in original packaging. See our full Returns page for details.

What if my wig arrives damaged?

Email us at info@crowntexturehair.com within 7 days with your order number and a photo.

Still Have Questions?

Reach out via our Contact Us page or email info@crowntexturehair.com. We respond within 1 business day.