What makes Crown & Texture wigs different?

Our wigs are thoughtfully selected with a variety of textures, densities, constructions, and hairlines to complement different looks and preferences. Some styles are designed for easy wear, while others may allow for additional customization. Please review each product description for specific details

Are your wigs made from real hair?

We offer both 100% human hair and synthetic wigs. Our human hair wigs offer a natural look and feel and may be styled or customized depending on the specific product. Our synthetic wigs are low-maintenance and designed for easy, everyday wear. Please check each product listing for the hair type and recommended care instructions.

Can I use heat on my wig?

Heat styling depends on the specific wig and hair type. Some human hair wigs and heat-friendly synthetic wigs can be styled with heat, while other synthetic wigs may not be heat-safe. Always check the product details before applying heat and follow the recommended temperature and care instructions.

What payment methods do you accept?

We accept all major credit and debit cards (Visa, Mastercard, American Express, Discover, Diners Club), Shop Pay, PayPal, Apple Pay, and Google Pay.

Can I change or cancel my order?

Orders can be changed or cancelled within 24 hours of placing your order, as long as the order has not yet entered processing. Once an order is being processed, we are unable to make changes or cancellations. If you need to request a change or cancellation, please email info@crowntexturehair.com as soon as possible.

How long does shipping take?

Orders are processed within 4–7 business days of purchase, Monday through Friday, excluding holidays. Once your order has been processed and is ready to ship, delivery typically takes 3–4 business days.

Do you ship internationally?

Currently, we ship within the United States only. International shipping is coming soon.

Will I get a tracking number?

Yes! Once your order ships, you'll receive an email with your tracking number. If you haven't received it within 3 business days, check your spam folder or contact us.

⚠ Important

Please record a continuous video while unboxing every order. This video may be required for any damage, missing, defective, or incorrect-item claim.

What is your return policy?

We accept returns within 14 days of delivery on unworn, unaltered items in original packaging. See our full Returns page for details.

What if my wig arrives damaged?

Email us at info@crowntexturehair.com within 7 days with your order number, a clear continuous unboxing video, and photos showing the issue. Claims are reviewed and may qualify for a replacement, exchange, or refund. Damage caused after delivery or by improper handling is not covered.